Return Policy

RETURN POLICY


Last updated June 20, 2020


We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within fourteen (14) days of receiving the Item. All returned items must be in new and unused condition, with all original tags and labels attached.


Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at Georgianbaylandscaping@gmail.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.


RETURN PROCESS


To return an item, please email customer service at Georgianbaylandscaping@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:


Georgian Bay Landscaping INC.

Attn: Returns

RMA #

86 sixth st  

midland, Ontario l4r3x2  

Canada  


Return shipping charges will be paid by the customer. 


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us below to arrange a refund or exchange. 


Please Note

      

  • Sale items are FINAL SALE and cannot be returned.

  • Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.

  • Simply contact our support team at Georgianbaylandscaping@gmail.com if you have any questions regarding your return.


QUESTIONS


If you have any questions concerning our return policy, please contact us at: 

Georgianbaylandscaping@gmail.com

 
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